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First Agent in Production
Expert Service
Shivanath Devinarayanan
Pick the first repetitive job, put a governed agent on it, and talk to it in Slack. I run this as digital labor at Asymbl across 200-plus production agents.
On this page
See it work
You need to watch the work happen. Chat on one side. A real screen on the other. The agent opens the portal, types the search, pulls the record, and leaves a trail a person can review. If there is no API, the screen is the API.
The consultation is where you see that on a computer, not a slide. How we choose computer use versus a connector is on AI Integration & Automation .
Start with one itch
What are you spending hours on that is repetitive, already written down, and tied to money coming in? We start there. Bring the SOP if you have one. Teams that already wrote the steps down move faster, because a person was already acting like a script.
We ship one real workflow before we expand the fleet. Tool bake-offs wait until that job is live.
Meet the company in Slack
The argument, the exception, and the discount already live in channels and threads. The agent should work there too, with the same permission story you would give a hire.
Follow the org enablement path for the first Service Agent on Agentforce setup in the org . Slack AI Governance is the lock: scopes, MCP, and Agentforce in channel.
Keep a person on the outcome
Short-term facts the agent should recall without a search. Long-term project files it has to look up. A registry that names the agent, the identity it uses, and who reviews the output. Weekly, we look at what used to take a morning and what it takes now.
AI Agent Governance is the operating model once the first agent is live.
What the consultation is for
Bring the weekly grind or the SOP. We will say whether this is an agent job or still a process job. Business Process Re-engineering is for the second case. Pricing stays that conversation.
What you leave with
- One documented workflow running as digital labor
- The company talking to that agent in Slack
- A named reviewer and a trail you can audit
- A clear next itch, not a tool catalogue
Ready to talk through the work?
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