Shivanath Devinarayanan · Updated
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Governance is how it stays in production. Distinct from AI Agent Governance , which is the paid offer. Policies, owners, gateway, and sensitive work are how governance stays in production.
A named owner, a review line, and an audit trail. Policies that make the next agent copyable. One front door for tool and model calls. Isolation when the records are restricted. The Agentforce hub is Agentforce that stays in production . I run this model across 200+ production agents.
Policies, owners, gateway, isolation
Policies
Identity, field, row, and action. Keywords and regex first, then meaning. Sensitive data is a pre-tool check.
Owners
Named owner, review line, audit trail. Designated contacts before the fleet grows. One-person ops is not a model.
Gateway
Every tool call and model call through one front door. Client ID, ABAC, MCP mapping, rate limit, mTLS, LLM lane, A2A lane.
Sensitive work
Session isolation, on-behalf-of Salesforce permission sets, a human on the review line. Some jobs stay with a person.
How to hire
Hiring starts with a governed production agent on one documented job, then a consultation.
Start at First Agent in Production , then book a consultation .
SHIVANATH DEVINARAYANAN · SALESFORCE MVP HALL OF FAME ·
SD
SHIVANATH DEVINARAYANAN · SALESFORCE MVP HALL OF FAME ·
SD
Stand up the first production agent
Hiring starts with a governed production agent on one documented job, then a consultation.
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