Shivanath Devinarayanan · Updated
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Named owner, review line, audit trail. Designated contacts before the fleet grows. A one-person bottleneck is not an operating model.
The registry row that holds the owner name is on the registry . Three roles: owner, reviewer, trail. The paid offer that designs that operating model is AI Agent Governance .
- Owner The person who owns the outcome when the agent is wrong. Named, not a rotation that nobody can point at.
- Reviewer The person on the review line for exceptions, low-confidence fields, and sensitive actions. Can be the owner. Must be a person.
- Trail The audit record: who asked, which identity acted, which tool fired, what was returned. Without a trail, ownership is a slide.
Designated contacts first
Every production agent has a named owner. The reviewer can be the same person. The trail is where a later operator replays the run. If you cannot name the owner after the agent acts, you have a demo.
The governance hub is Governance is how it stays in production . Traces that make the trail visible are on traces .
How to hire
Hiring starts with a governed production agent on one documented job, then a consultation.
Start at First Agent in Production , then book a consultation .
SHIVANATH DEVINARAYANAN · SALESFORCE MVP HALL OF FAME ·
SD
SHIVANATH DEVINARAYANAN · SALESFORCE MVP HALL OF FAME ·
SD
Stand up the first production agent
Hiring starts with a governed production agent on one documented job, then a consultation.
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